1pk365 Privacy Policy 🔐

1.Who We Are

1pk365 ("we", "us", "our", "the Platform") operates an online betting and casino entertainment platform accessible at https://1pk365.net. This Privacy Policy applies to all users of the 1pk365 Platform, including visitors, registered account holders, and any individual whose personal data is processed in connection with the services offered by 1pk365.

For the purposes of applicable data protection law, 1pk365 acts as the data controller in respect of personal data collected directly from users during account registration and use of the Platform. Where 1pk365 engages third-party processors (such as payment service providers), those relationships are governed by appropriate data processing agreements.

2.Personal Data We Collect

1pk365 collects and processes the following categories of personal data:

3.How We Collect Your Data

1pk365 collects personal data through the following means:

• Direct collection: When you register an account on 1pk365, complete identity or age verification, make a deposit or withdrawal, contact our support team, or participate in any promotion or survey.
• Automated collection: Technical and usage data is collected automatically when you access and interact with the 1pk365 Platform through server logs, cookies, web beacons and similar tracking technologies.
• Third-party sources: 1pk365 may receive data from payment providers such as JazzCash and Easypaisa to confirm transaction status, and from fraud prevention and identity verification services where required for compliance purposes.

4.Purposes of Processing

1pk365 processes personal data for the following purposes:

• Creating, maintaining and administering your 1pk365 account
• Processing PKR deposits and withdrawals via JazzCash, Easypaisa, HBL, UBL, Meezan Bank and Bank Alfalah
• Verifying your identity and age in compliance with applicable policies (18+ requirement)
• Settling bets, recording game outcomes and maintaining accurate transaction histories
• Detecting, investigating and preventing fraud, money laundering, cheating, and other prohibited conduct
• Providing customer support and responding to account or payment enquiries
• Sending account-related service communications (e.g. deposit confirmations, security alerts)
• Personalising your 1pk365 Platform experience and displaying relevant promotions
• Enforcing responsible gaming measures, including deposit limits and self-exclusion
• Complying with applicable legal obligations and responding to regulatory or law enforcement requests
• Improving the 1pk365 Platform through analysis of aggregated usage data

5.Legal Bases for Processing

1pk365 processes personal data on the following legal bases:

• Contractual necessity: Processing required to provide the services you have requested, including account management, betting services and PKR payment processing.
• Legal obligation: Processing required for compliance with applicable laws, including anti-money laundering, know-your-customer (KYC) requirements and age verification obligations.
• Legitimate interests: Processing necessary for fraud prevention, platform security, responsible gaming enforcement, and improvement of 1pk365 services, where those interests are not overridden by your rights.
• Consent: Where you have provided specific, informed consent — for example, opting in to marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6.Data Sharing & Disclosure

1pk365 does not sell your personal data to third parties for marketing purposes. We may share your data in the following circumstances:

• Payment processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank and Bank Alfalah receive the minimum data necessary to process your PKR deposits and withdrawals.
• Identity and fraud verification providers: Third-party KYC and fraud screening services may process your identity documents and data to verify your eligibility and prevent misuse of the 1pk365 Platform.
• Technology and infrastructure providers: Hosting, analytics and security service providers operating under contractual obligations consistent with this Privacy Policy.
• Legal and regulatory authorities: Where required by applicable law, court order, or where 1pk365 has a good-faith belief that disclosure is necessary to prevent fraud, protect rights or respond to a regulatory investigation.
• Business transfers: In the event of a merger, acquisition or sale of assets involving 1pk365, personal data may be transferred to the successor entity, subject to equivalent privacy protections.

All third-party data processors engaged by 1pk365 are contractually required to process personal data only on 1pk365's documented instructions and in accordance with applicable data protection standards.

7.PKR Payment Data

Given that all 1pk365 transactions are conducted in Pakistani Rupees (PKR) through local payment channels, we take particular care with financial data. The following applies specifically to payment information:

• 1pk365 does not store full JazzCash or Easypaisa wallet PINs, nor complete bank account credentials. Payment processing is handled directly by the respective payment provider through their secure infrastructure.
• Transaction references, amounts and timestamps are stored within your 1pk365 account for audit, dispute resolution and responsible gaming monitoring purposes.
• You should never share your JazzCash, Easypaisa or bank login credentials with any party, including 1pk365 support staff. Legitimate 1pk365 support representatives will never ask for your payment app PIN or password.
• All financial data transmitted between your device and 1pk365 servers is encrypted in transit using industry-standard HTTPS/TLS protocols.

8.Cookies & Tracking Technologies

The 1pk365 Platform uses cookies and similar technologies to operate correctly and to improve your experience. The categories of cookies used include:

• Essential cookies: Required for the Platform to function — these include session authentication tokens, login state management and security tokens. These cannot be disabled without breaking Platform functionality.
• Performance and analytics cookies: Collect aggregated data about how users interact with the 1pk365 Platform, helping us identify technical issues and improve the user experience.
• Preference cookies: Remember your settings such as language preference and display choices.

You may manage non-essential cookie preferences through your browser settings. Note that disabling certain cookies may affect Platform functionality. 1pk365 does not use cookies to serve third-party advertising.

9.Data Retention

1pk365 retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following principles:

• Account data is retained for the duration of your active 1pk365 account relationship and for a period thereafter as required by applicable legal, regulatory or audit obligations.
• Financial transaction records, including PKR deposit and withdrawal logs, are retained for the minimum period required under applicable financial record-keeping requirements.
• Identity verification documents are retained for the period required by KYC compliance obligations applicable to 1pk365's operations.
• Support communications are retained for a reasonable period to enable follow-up, dispute resolution and quality monitoring.
• Where you exercise your right to erasure, 1pk365 will delete or anonymise your personal data except where retention is required by law.

10.Your Data Rights

Subject to applicable law, you have the following rights in respect of your personal data held by 1pk365:

• Right of access: Request a copy of the personal data 1pk365 holds about you.
• Right to rectification: Request correction of inaccurate or incomplete personal data.
• Right to erasure: Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
• Right to restriction: Request that 1pk365 restrict processing of your data in certain circumstances.
• Right to data portability: Receive your personal data in a structured, machine-readable format where processing is based on consent or contract.
• Right to object: Object to processing based on 1pk365's legitimate interests, including for marketing purposes.
• Right to withdraw consent: Withdraw consent at any time where processing is based on your consent, without affecting prior lawful processing.

To exercise any of these rights, contact the 1pk365 support team via the in-platform secure portal. We will respond to valid requests within a reasonable timeframe consistent with applicable law.

11.Data Security

1pk365 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss or destruction. These measures include:

• HTTPS/TLS encryption for all data transmitted between user devices and 1pk365 servers
• Encrypted storage of passwords — plain-text passwords are never stored by 1pk365
• Access controls restricting internal access to personal data on a need-to-know basis
• Regular security assessments and platform vulnerability reviews
• Automated session expiry to reduce risk from unattended or shared devices

No data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. While 1pk365 takes its security obligations seriously, users should also take steps to protect their own accounts — using strong, unique passwords and logging out after each session, particularly on shared devices.

12.Minors

The 1pk365 Platform is strictly for individuals who are 18 years of age or older. 1pk365 does not knowingly collect personal data from anyone under the age of 18. If 1pk365 becomes aware that a minor has registered an account or provided personal data, the account will be immediately closed, all associated data will be deleted, and any funds will be returned via the original payment method.

If you believe a minor has accessed or registered on 1pk365, please contact our support team immediately.

13.Updates to This Privacy Policy

1pk365 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. Updated versions will be published on this page with a revised "Last Updated" date at the top of the document.

Where changes are material — affecting your rights or the basis on which we process your data — 1pk365 will endeavour to notify registered users through the contact details on file. Your continued use of the 1pk365 Platform following publication of an updated Privacy Policy constitutes your acknowledgement of the revised document. We encourage you to review this policy periodically.

14.Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way 1pk365 processes your personal data, please contact our support team through the secure in-platform portal. Our privacy and data team is available to assist with data subject requests, complaints and general privacy enquiries.

Email contact: [email protected] (plain text — do not send sensitive documents such as CNIC copies via unsecured email unless specifically requested through the verified in-platform support channel).

This Privacy Policy is to be read in conjunction with the 1pk365 Terms & Conditions and the Responsible Gaming Policy, both of which form part of your agreement with 1pk365.